IT & Telecoms
Sector characteristics
- Project-oriented and service-oriented work – some large, phased projects, some short, some continuous
- Varied pricing: Time and Material, Fixed-Price – milestone based
- Occasional need to capture % complete at Project or Task level
- Variable utilization – some long, some short assignments
- Extensive work at client site
- Wide ranging staff skills
- Need to forecast staff utilization
- Continuous danger of overrun
- Complex dependencies in project planning
- Continuous quality and overrun issues on development
Customers
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Actix
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Castle
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Charteris
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CSA Spain
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Eclipse
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Hogart Poland
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Infinium
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Kancelar
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LLP Group
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m-hance
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NetU
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Professional Advantage
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Sapphire
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Themba
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Touchstone
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TRG International
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Verscom
Sector challenges
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High risk of unprofitability on fixed price projects
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High risk of overrun
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Vulnerability to external technical issues
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Frequency of ‘scope creep’
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Extensive time spent on corrections
systems@work Benefits
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Enables analysis of actuals against budget
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Can handle multiple project types: fixed-price, time and material, etc.
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Enables capture of current % completion and retain information for historical analysis
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Enables correct revenue recognition
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Enables analysis of project and client profitability and realization
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Can manage complex fee and cost matrices
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Enables analysis by sector, client, grade, role, project, location, etc.
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Can combine (or separate) expense billing from time-based invoicing
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Enables capture of staff skills matrix
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Can manage staff availability and planning
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Integrates with Microsoft Project
