IT & Telecoms
Sector characteristics
Project-oriented and service-oriented work – some large, phased projects, some short, some continuous
Varied pricing: Time and Material, Fixed-Price – milestone based
Occasional need to capture % complete at Project or Task level
Variable utilization – some long, some short assignments
Extensive work at client site
Wide ranging staff skills
Need to forecast staff utilization
Continuous danger of overrun
Complex dependencies in project planning
Continuous quality and overrun issues on development
Sector challenges
High risk of unprofitability on fixed price projects
Vulnerability to external technical issues
Extensive time spent on corrections
High risk of overrun
Frequency of ‘scope creep’
systems@work benefits
Enables analysis of actuals against budget
Enables capture of current % completion and retain information for historical analysis
Enables analysis of project and client profitability and realization
Enables analysis by sector, client, grade, role, project, location, etc.
Enables capture of staff skills matrix
Integrates with Microsoft Project
Can handle multiple project types: fixed-price, time and material, etc.
Enables correct revenue recognition
Can manage complex fee and cost matrices
Can combine (or separate) expense billing from time-based invoicing
Can manage staff availability and planning
Customers
