All sectors

Internal Services

Sector characteristics

Project- and service-oriented work – some large, phased projects, some short-term projects, some continuous service work

Concerned with the reallocation of cost rather than revenue

Often multi-company

Need to forecast and monitor staff utilization

Sector challenges

Staff planning, over staffing

Incorrect cost allocation

Low staff utilization

Incorrect inter-company cross charges and billing

systems@work benefits

Enables appropriate cost allocation

Enables inter-company invoicing as required

Can manage staff availability and planning

Can handle multiple project types

Integrates with Microsoft Project


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